Blog

Latest news and updates from GudDesk.

Introducing GudDesk: The Open-Source Intercom Alternative

Introducing GudDesk: The Open-Source Intercom Alternative

We built the customer messaging platform we always wanted — open source, self-hostable, and free for small teams.

Tim

June 15, 2025

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Why We're Building an Open-Source Support Platform

Why We're Building an Open-Source Support Platform

The case for open-source customer support tooling — and why vendor lock-in shouldn't be the price of talking to your users.

Tim

June 10, 2025

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How AI Agents Are Changing Customer Support

How AI Agents Are Changing Customer Support

AI agents can resolve tickets, not just deflect them. Here's how GudDesk's built-in agents work and why they're different.

Tim

June 5, 2025

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Self-Hosting GudDesk: A Complete Guide

Self-Hosting GudDesk: A Complete Guide

Everything you need to know about running GudDesk on your own infrastructure — from Docker to bare metal.

Tim

May 28, 2025

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